POLICIES AT KESTREL PRESTIGE DEVELOPMENTS

Service as It Should Be

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

 

SHIPPING AND DELIVERY

What You Need to Know

Terms and Conditions


     

Refund Policy


* If you change your mind, or any of our products fall below the standard you would expect and you wish to return the item, you must notify us via email within 14 days of delivery

* We are happy to refund or exchange the item providing it is returned unused, in its original packaging with all accessories.

* Any parts fitted must be done by a professional garage, we are not liable for any fees charged

A restocking fee will also be deducted of 20%

Postage will also not be refunded and and any return costs.

Please note that it can take 3-5 days for any refund to be given back to you via the same method you paid for the goods.

     




   

Delivery Policy

     

Items will be dispatched by post or courier no later than next working day after payment is received. Within the UK, you can expect delivery within 3 working days. International orders may take a little longer.

Custom parts or anything that needs anodising or powder coating a specific colour may take longer

  

Buyers agreed to pay the listing and shipping handling fee if applicable.

We are not liable for any taxes you may occur for any goods shipped to you.

Any enquiries: enquiries@kestrelprestige.co.uk

     

  

        


        

Privacy Policy

       

KESTREL PRESTIGE DEVELOPMENTS commits to protecting and respecting your privacy when visiting our website www.kestrelprestige.co.uk

   

This privacy policy sets out how we will process and use any personal data that you provide to us, or that we may collect as a result of visiting www.kestrelprestige.co.uk. Please read the following information to understand our practices with regards to your personal data and how we will treat it.

Any enquiry, please email: enquires@kestrelprestige.co.uk

    

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you: 

  • We may keep your name, email and postal address. We DO NOT keep your credit card and debit card information.

  • We may keep a record of any correspondence if you should contact us.

  • Details of the resources you access and of your visits to our site


IP ADDRESSES AND COOKIES

We may collect information about your computer; this is statistical data concerning your browsing actions and does not identify you individually. This information includes your IP address where available, operating system and browser type, for system administration and to report collective information to our advertisers. 

  

We may also collect information about your general internet usage using cookie files stored on the hard drive of all computers. The cookies contain valuable information that is transferred to your computers hard drive. In collecting this information we are able to improve our site and deliver a better and more personalised service. 

  

You can refuse to accept cookies but note that in doing this you may be unable to access certain parts of our site. You can do this by activating the setting on your browser which allows you to refuse the setting.


WHERE WE STORE YOUR PERSONAL DATA

We will do our best to protect your personal data, unfortunately, the transmission of information over the internet is not entirely secure and we cannot guarantee the security of data transmitted to our sites. Any transmission of data is at your own risk.


USES MADE OF THE INFORMATION

We use the information held about you in the following ways:

  • To notify you of any changes to our service. 

  • To ensure that the content of our site is presented in the most effective manner for you and your computer.

  • Where you have consented to be contacted, to provide you with the information, products and services requested from us or in the event that we feel will be of interest to you.

  • To allow you to participate in interactive features of our service, should you choose to do so.

  • In allowing ourselves to carry out our obligations concerning any contracts entered into between you and us.

   

DISCLOSURE OF YOUR INFORMATION

We do not disclose information which will identify individuals to any third party. 


THIRD PARTY WEBSITES

From time to time our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you visit any of these sites please note that they have their own privacy policies and you should check these before submitting any personal data. We cannot accept any responsibility or liability for these policies.


CHANGES TO OUR PRIVACY POLICY 

We will where appropriate notify you by email of any changes made to our privacy policy and these changes will also be posted on this page.

We welcome any questions, comments and requests regarding this privacy policy and should be emailed to enquires@KESTRELPRESTIGE.CO.UK